Does Your Salon or Spa

Business Need

Everything Modern Technology Has To Offer For

RELIABLE CONSISTANT SALES?

plus we can double your revenue.

It's all about the system & software.

We provide:

A Complete Custom Sales System with Tech Based Strategy.

Custom Software + Strategist+ Social Media + Professional Ad's & Video + Business Consultation + CRM + GHL + AI + Problem Solving + Automations + Graphics Sales Training + Complete Set Up & more

Stop Guessing. Earn More. Regain Time. All done for you.

Designed & Developed By LorettaLancaster.com

Does Your Salon or Spa Business Need

everything modern technology

has to offer for

RELIABLE CONSISTANT SALES?

plus we can double your revenue

IT'S ALL ABOUT THE SYSTEM & SOFTWARE.

We Provide:

A Complete Custom Sales

System with Tech Based Strategy.

Custom Software + Strategist+ Social Media + AI + Professional Ad's & Video + Business Consultation + CRM + GHL + Problem Solving Automations + Graphics Sales Training + Complete Set Up & more

Stop Guessing. Earn More. Regain time.

All done for you.

Designed & Developed By LorettaLancaster.com

What is the Salon Spa System?

Click Play. Short Video

MAKE MORE & WORK LESS.

It's not your talent, or your business. It's your system & software.

Salon Spa System is a proprietary all-in-one sales focused spa & salon management software and business workflow. Our software is customized for your business so you don't have limitations. We listen to you, then make small tweaks to what you are already doing so that you can financially grow your business amazingly fast.

Our system is designed to help salons & spas grow faster, increase bookings, improve client retention, maximize sales and operate more efficiently.

We handle the setup and provide personalized consulting and strategy based on your market, your area, & your goals.

Stop loosing leads and clients because you don't have the right software & system.

Our 7 Step System for Making the Most While Spending the Least.

Let us help you make the money you always wanted!

1. GET THE RIGHT SOCIAL MEDIA CONTENT & AD'S

Create killer content & ads to make the client want your service.

2. GET THE RIGHT WEBSITE THAT TURNS VISITORS INTO BUYERS

Enjoy a newly created website that gives potential clients ALL the information to book with you and make full payment. No deposits. Your site will include online & telephone bookings.

3.SAY THE RIGHT THINGS AT THE RIGHT TIME OVER THE PHONE.

Get telephone sales scripts uniquely for our company read from your computer, so that the right things are said at the right time to maximize phone sales. Sales is a science.

4.TARGETED AD'S & NOTIFICATIONS

Our system sends payment confirmations & reminders. It even sends suggestions of other products to buy shown at the right time to the right people. The system sends and receives intake documents online & files them with the client info. All done automatically.

5.PROVIDE EXCELLENT SERVICE

Perform your business service, and casually pitch them relevant additional services while at the appointment. Clients are hard to come by so you must make all the sales possible.

6. SELL MORE OF WHAT YOU HAVE

Sell packages and memberships so you have secure revenue month over month

7. REPEAT & RESELL TO OLD CLIENTS

Do it all over again automatically with your new computer system, so you make the money that you always wanted.

Meet a current client of the Salon Spa System.

Black Bella Spa & Wellness

Washington, DC Metropolitan Area DMV

PRESS PLAY! SHORT VIDEO.

MOST DAYS I MADE $1,500.

NOW, (2 months using this system)

MY DAYS ARE $5,000. DAYS.

All my bookings are pre-paid,(yes...people pay my business without deposits). My biggest problem is that I had to hire & train more people.

My new goal is to increase bookings with my additional staff so I can have 10k-15k days.

"I knew that I needed to get my spa back on track after facebook ads stopped working. I started working with consultant LorettaLancaster.com and the SalonSpaSystem.com, everything turned around. I didn't realize all of the tech stuff that I needed to optimize my business. I just love that fact that this software works the way that I want it to work. I can never use basic, limited, cookie cutter software again."-Josei Harris Black Bella Spa

Tap here to see her "business machine"

www.BlackBellaSpa.com

Why should I upgrade to the Salon Spa System?

Your consultant will explain...Click play below.

What might have been a $150 visit can naturally become a $300 experience when clients are shown meaningful ways to enhance their customer satisfaction.

Our software is a complete system for making sales and managing your business which includes one on one help with business strategy and business logic. Our system is uniquely customized & set up for your business. Our system does not require a steep learning curve or a difficult set-up process.

Our system supports your clients throughout their entire experience with your business, helping them discover services and products that truly meaningful and a natural complement to what they came in for.

By thoughtfully presenting relevant options at the right moments, clients often choose to invest more — not because they’re pressured, but because they see additional value. Our system guides the complete client experience.

What are the features of the Salon Spa System?

Take a look at what you are missing.

You choose one custom feature OR ALL the custom features! It works the way you want it to work. PLUS you don't have to figure anything out; we set up everything for you.

TAP ARROW BELOW

Step 1. Custom Features for finding & managing clients

Customized Full Crm Feature: Our system is a full crm where you can save any kind of information about your client that you can think of. ex. Name, birthday, future and past appointments, notes, charts, pictures, documents, waivers, past payments etc.

Customized Social Media Posting System: Our system allows you to post to all social media AT ONCE. That means post to all of your social media accounts at one time. You can even schedule when you want your posts to appear. This feature saves massive time when growing your social media content marketing. It supports, FB, IG, YouTube, TikTok, Bluesky, Threads, Linkedin.

Customized Infinite Loop Feature: Our system will automatically and consistently text and email your clients about your business or service so that when they are ready to buy, you are on the top of their mind.

Customized Service Membership Feature: Most software systems support memberships but they DO NOT support automatic no touch, booking. This means that the system collects payment without you, contacts the client, presents a calendar and confirms a booking without you. Clients get all of the information that they need to know about the service provided automatically. This includes reminders and service documents sent to client for signatures. Set it and forget it. All customized for your business. Build your schedule with membership services, guaranteed monthly revenue.

Customized Service Packages Feature: Most software systems support service packages but they DO NOT support automatic no touch, booking. This means that the system collects payment without you, contacts the client, presents a calendar and confirms a booking without you. You do not need to count the number of appointments the client has left. The system does it for you. Clients get all of the information that they need to know about the service provided automatically. This includes reminders and service documents sent to client for signatures. Set it and forget it. All customized for your business. Build your schedule with service packages, guaranteed monthly revenue.

Customized Text Message Blast Feature: You can send a text message to ALL of your leads & clients at one time by pressing one button. No limit on contacts. Send 50 or 500k. Great feature for booking the schedule last minute or for holiday special promotions. This is custom configured for your business.

Customized Email Blast Feature: You can send a email message to ALL of your leads & clients at one time by pressing one button. No limit on contacts. Send 50 or 500k. Great feature for booking the schedule last minute or for holiday special promotions. This is custom configured for your business.

Customized Remarketing Feature: Send all existing clients a special promotion or bonus to get them to rebook or re-buy with you.

Customized Social Media Content Marketing & Strategy Feature: Make the right content the right way to drive traffic to your business. We provide social media sales content strategy.

Customized Social Media Ads & Sales Strategy: Choose the right social media ads platform to get everything that you want out of social media advertising. We will craft a unique strategy for your business and execute it.

Customized Pipelines and Lead Nurturing Feature: When clients interact with your business via social media or phone calls we carefully and thoughtfully follow up with those clients automatically so that they become loyal customers.

Customized Conversations Feature: Manage text messages with multiple clients at one time. Text message clients directly from the system. Manage email and text directly from the system.

Customized Spa Portal Feature: Your clients can reach your system through your link on your site.

Customized Social Media Posting & Planning Feature: Our system automatically posts to all social media platforms at one time.

Step 2. Custom Features for answering phones & phone bookings

Customized Booking Script Feature for Employees: We can create and provide your business with online telephone scripts so that the right thing is said at the right time while creating bookings and leads for future bookings. Our system sends the client to a landing page on your website all about the reason why they called creating trust and bookings.

Customized Sales Training Feature for Employees: We will train your staff how to maximize sales when with clients, so that upselling (sales made during the service at your business) is done correctly and maximized.

Customized Payment Link Feature: If you are taking payments over the phone our system can send a link directly to your clients cell phone to accept a payment by your business instantly. No need to be concerned about credit card security and safety. Our no touch payment links are the most modern way to take telephone payments.

Customized Easy Schedule Viewing Feature: See your service schedule by the month, week or day. See which employees are working and what clients are assigned to them. See online schedule live so you know when and where schedule wiggle room is necessary. Our system allows you to fit a client in anywhere at anytime.

Step 3. Custom Features for online booking on your website

Customized Website Feature: Your new and improved google "best practices" fully optimized website. Your new website will say the right things at the right time to optimize the buying experience. When optimized correctly, google will refer potential buyers to your site without your help so that you can get new bookings without advertising. Our websites contain optimized SEO.

Customized Online Booking Feature: Within your website. Clients will WANT to book online because it shows them everything they need to know about your service and available dates. Clients pay in full reducing no shows down to almost none. We also have a deposit based feature if desired.

Customized Online Waitlist Feature: Within your website. If clients can not book on their desired date, they can add their name to your waitlist. Your employees can reach out to those potential clients when dates become available. Clients do not need to pay in advance for the waitlist.

Customized Online Standby Feature: Within your website. If clients want a specific unavailable date and time, they can pay in advance to join our waitlist. If and when an opening becomes available, our system will allow that client to fill that slot automatically.

Step 4. Custom Features for scheduling, appointments & all the details

Our automated no touch custom systems tell clients, employees, managers, and owners anything you want them to know at any time. Once set; your systems run automatically. No more updating clients, employees, managers and yourself. Our systems remind everyone about everything.

Custom Appointment Schedule Feature: Our system allows you to control your appointment schedule so that your services will be available on the schedule when you want them to. Example: you may only choose to provide facials on Fridays. Your schedule will not allow facial bookings on any additional days. On your website, the appointments, services, dates and times that you want are available to your clients.

Custom Employee Schedule Features: Our system manages when your employees work, when they don't work and when they can be scheduled to work at your business. Example: Employee Lisa charges 500.00 for facials and Employee Tasha only charges 200.00. Lisa only works on Mon. and Tasha works every day. Our software handles this perfectly.

Customized Automated Notifications Feature for Clients: We can notify the client at any time about anything. Example: we automatically send an email and a text to the client that lets them know that their appointment is paid for and is 5 days away. We can automatically remind them at 3 days away, 1 day away and on the appointment day so everyone knows what is happening. If you have 50 bookings on your schedule at any one time the system sends the right message of remind to the right person at the right time on any given day.

Customized Automated Notifications Feature for Employees: Automatically let your employee know that there is an appointment scheduled as soon as it becomes available. Example: A new appointment is booked online, you can set your system to text and email your employee to let them know that a new service on a specific date and time must be performed.

Customized Automated Online Document Feature: Automatically send your client any disclosures, treatment or service notifications that need to be signed in text messages or emails. They sign online and the document is saved along with their client information. Example: if your client needs to sign service documents of any kind, Our system can text them a link, the client will sign and fill out whatever you require of them. That document will then be saved and filed with all information about the client in your custom Salon Spa System software.

Customized Automated Service Documents Feature: Create, save, update and delete all your charts, and service documents within the system. Use a link to automatically send your custom document to your client to sign. You client conveniently signs online and the document says filed with your clients information.

HIPPA Compliance Feature: Add HIPPA compliance and security to all of your customer data for one low cost per month.

Step 5. Custom Features for checking clients in

Customized Check in Feature: When your client arrives at your business simply mark them in the system as "showed" so that you know what services have been rendered.

Customized Automatic Thank You Feature: Your client will receive a thank you message and coupon code to re-visit your site and book again.

Step 6. Custom Features for selling clients more services while at their appointment

Customized Add On Feature: You can set add on's (additional services for the client to buy) for purchases while at the service appointment and on your new website. Add on's are the number one way to get your client to spend more before, during and after your service has been rendered. We set this up and customize it for you.

Customized In Business Purchase Feature: Sell products to your clients inside of your business when their service is complete. Our system uses Apple Ipad to collect purchase details for the client when visiting your business for both products and service. When clients are ready to check out, they settle their bill for both products and services. Ex: extended massage or special oils and shampoos.

Step 7. Custom Features for check out & rebooking

Customized Check Out & Rebook Feature: Your employees use our custom sales scripts for your business to rebook clients. Make sure that everyone is saying and doing exactly what you want them to. Rebook clients in our system at the end of the service easily and quickly.

Customized Tablet Tap to Pay Feature: Use your Ipad and card reader to take tap to pay or chip enabled payments for rebooking and upsell purchases. Receive payment for additional products and services after the service is complete. Reduce traffic at the front desk with Ipad payment stations.

Custom Features for Set up, Employee Portal, & other General features

Customized Cutover Feature: We provide a cutover feature to move clients from your old system to your new system. This does not include past service history. We can discuss your needs.

Customized Employee Portal Feature: Use this feature to keep all of your employees informed about anything you choose. Place instructions, procedures, etc. inside your portal to make sure that everyone is doing their job properly.

Example: Custom Marketing Portal: Keep all your content creation guidelines and details about what to create and how in one place for your content creators to read and follow. Includes folders to upload content for automatic posting to all social media platforms at on

Example: Custom Practitioners Portal: Keep all of your practitioners in the know about exactly what they are required to do while working for you. Include custom checklists, work conduct, etc

Example: Custom Telephone Script: Need your telephone answering staff to say exactly what you want them to say? Use a computer driven automated script that answers any callers question.

Customized Email Set Up Feature: Is your business email landing in the inbox? Let us set this up properly so that you can get the best results possible.

Customized Graphics & Video Feature: We can organize anything you need in the way of videos and graphics to showcase your business in the proper light. We provide whiteboard explainer videos, information videos, & experience videos. We also provide animated logos like shown at the bottom of this page.

Customized Logos & General Graphics Feature: Our team can create anything you need for success in your business.

Customized Credit Card Processing Feature: Our system integrates with several credit/debit card processors. Stripe and Square are our preferred processors but our system integrates with many processors

Customized Domain Configuration Feature: We will configure your domain and subdomain for your email and your website.

HIPPA Compliance Feature: Add HIPPA compliance and security to all of your customer data for one low cost per month.

A2P Setup Feature: We will set up your text messaging telephone number and compliance. You will select any available telephone number for text messages.

10 Reasons

Why you need our system:

WHO HAS TIME TO FIGURE ANYTHING OUT OR LEARN SOMETHING NEW?

  • Get organized. FULL CLIENT CRM DATABASE. Don't loose a single lead. EVERYTHING YOU NEED IS IN ONE PLACE. See anything at any time.

  • Get clarity. Full ONLINE SCHEDULING of your services on your site. Our system reduces NO SHOW's to almost none. Custom staff schedules.

How much does the

Salon Spa System cost?

Invest in your business at the level that you expect results. -Trevor Otts

Our clients say that our system is fairly priced for the maximum return on your investment (ROI)

  • Your custom system will be built based upon your business needs. Build out pricing is dependent on the features desired, your current service offerings etc. Click the black button above and request a demo.

  • We are not hiding the pricing, it's based on features and project intricatcy. When we talk to you, we will explain everything.

  • Do I get all the features in my system? Our system is sold as a base system and then you add the features that you need so that you get exactly what you want.

F.A.Q's

Do I have to figure out how to set this up?

NO! We listen to you in our business consultation & do it all for you.

What is the turn time to set up a new custom system?

Generally 2-3 weeks to create a website machine that turns visitors into buyers. Turn time for everything else is dependent on the features and details of your actual software build. After you speak with us we will be able to give you a better idea about the pricing.

Do you work with us personally?

Yes and No! Your business consultant will work with you personally to get the fastest results possible. Our technical staff will set up all of the technical parts of the system. Our consultation service is a one on one service designed to get you to your goals. We provide business consultation & strategy; custom salon or spa software, & social media and content creation.

Learn more about us.

Black Owned Business Consulting Company Located in Washington, DC Metropolitan Area, DMV

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